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  • International Repatriation Coordinated with Precision, Dignity, and Transparency

    We coordinate every stage of the international transfer of human remains and ashes, working exclusively with authorized providers and complying with consular, sanitary, and air-transport regulations in more than 50 countries.


    We manage the entire process for you, 24/7.

    Call for Immediate Assistance 24/7

One Single Point of Coordination. One Clear Process. One Family Supported.

At Eternimax, we serve as the primary coordinator between funeral homes, embassies, consulates, airlines, and local authorities.

From the first call to the final confirmation of arrival, our team verifies documentation, manages permits, and oversees every stage to ensure a safe repatriation that complies with international regulations.

Services We Can Coordinate Based on the Needs of Each Case

Every repatriation is unique. Depending on the circumstances of the country where the passing occurred, the availability of authorized providers, and the consular or sanitary requirements, Eternimax can coordinate a variety of specialized services through our licensed partners.

We adapt to each family and every situation to ensure a safe, dignified process that complies with international regulations.

Coordination with Local Funeral Homes

We coordinate initial preparation and required processes in the country where the death occurred.

Initial Removal and Transport

We arrange removal and transportation to authorized facilities.

Embalming or Refrigeration

Depending on local regulation, we coordinate embalming or temporary safe storage.

Obtaining Death Certificates

We can obtain certified copies, translations, and international validations.

Consular Permits and Official Authorizations

We handle authorizations with embassies, consulates, and local authorities in the destination country.

Translation and Authentication of Documents

We coordinate official translations when required by international authorities.

TSA / Customs / IATA Preparation

We verify packaging, documentation, and air-transport requirements.

International Air Transport Coordination

We arrange cargo flights, connections, and customs clearance.

Coordination with Receiving Funeral Home

We ensure remains are delivered correctly to the designated funeral provider.

24/7 Updates and Family Support

We maintain constant communication with the family throughout the entire process.

Complete Administrative Oversight

We review documentation, permits, itineraries, and clearances as required.

Verification of International Regulatory Compliance

We ensure full compliance with sanitary, consular, and international transport regulations.

All services are coordinated exclusively with properly licensed providers. Availability may vary by country, local regulations, and consular or air-transport requirements. Eternimax acts solely as a coordinating entity.

Our International Repatriation Process

We coordinate every stage to ensure a safe, dignified transfer that complies with international regulations.

These are the steps we follow in every case, adjusted according to the country, consular requirements, and the family’s situation.

Step 1 — Case Confirmation and Initial Authorization

We gather essential information, verify documents, and activate the process with authorized providers in the country where the passing occurred.

Step 2 — Coordination with the Local Funeral Home

We manage initial preparation, removal of remains, packaging, embalming or refrigeration according to local regulations.

Step 3 — Issuance of Documentation and Permits

We coordinate death certificates, transit permits, consular authorizations, translations, and required authentications.

Step 4 — Sanitary Review and Travel Preparation

We supervise IATA-compliant packaging, seals, TSA/Customs documentation, and verify full sanitary and international compliance.

Step 5 — Flight Booking and Air Transport Logistics

We arrange international flights, cargo routes, customs clearance, and notify the family each time a milestone is completed.

Step 6 — Arrival in the Destination Country and Final Delivery

We coordinate customs clearance with international agents and the direct transfer to the receiving funeral home or designated family representative.

Eternimax operates exclusively as a coordinating entity.

All funeral, sanitary, consular, and transportation services are performed by independent licensed providers in each jurisdiction.

Service Options We Can Coordinate

Full-Body Repatriation

Includes:

  • Hygienic preparation and embalming according to the country’s requirements.

  • Casket with hermetic biosseal (compliant with IATA standards).

  • Death certificates, translations, and consular permits.

  • TSA, customs, and airline documentation.

  • International air transport.

  • Coordination with funeral homes, embassies, airlines, and local authorities.

  • 24/7 family support and updates throughout the entire process.

Cremated Remains Repatriation

Includes:

  • Coordination with the local funeral home for cremation.

  • Certificates and permits for international transport of cremated remains.

  • Customs documentation.

  • Option for personal accompaniment on the flight (family member travels with the urn).

  • Continuous communication with the family.

Coordination of Funeral Services at Origin or Destination

  • Includes:

    • Organization of funeral services in the country where the passing occurred.

    • Coordination with the receiving funeral home in the destination country.

    • Support with local procedures and cultural or religious protocols.

    • Personalized service options depending on the availability of licensed providers.

    • Domestic Transfers (U.S., Latin America & Europe)

    For families who need transportation within the same country or between nearby cities.

    Includes:

    • Removal by the local funeral home.

    • Ground or air transport to the final city.

    • Required local documentation.

    • Delivery to the receiving funeral home or authorized family member.

    Service availability may vary based on country regulations, involved authorities, and the availability of licensed providers.

    Eternimax operates exclusively as a coordinating entity.

    Why Families Trust Us

    We coordinate repatriations in more than 50 countries with a focus on precision, compassionate support, and strict compliance with international regulations.

    24/7 Comprehensive Coordination

    We are available at all times to support the family and oversee every stage of the process.

    Truly International Reach

    We work with authorized providers in North America, Latin America, Europe, and Asia, adapting to local and consular regulations.

    Clear Processes and Complete Transparency

    No surprises or incomplete information. We explain the steps, documents, and timelines from the beginning.

    Licensed and Authorized Providers

    All funeral, sanitary, and air transport services are carried out by certified entities.

    Professional Management of International Documentation

    Permits, certificates, translations, transit visas, consular seals, TSA/Customs, IATA, and more.

    Constant Communication With the Family

    Frequent updates at every important milestone: documentation, permits, flights, and final delivery.

    Experience With Complex Cases

    Repatriations from remote areas, countries with strict regulations, or special diplomatic situations.

    Human and Highly Respectful Approach

    We coordinate with sensitivity, professionalism, and understanding of each family’s emotional moment.

    Frequently Asked Questions

    In every case, our commitment is to provide a dignified, safe, and transparent process,

    ensuring that your loved one’s return is carried out with the utmost respect and in full compliance with the highest international standards.

    ¿Qué documentos se requieren para iniciar una repatriación?

    Generalmente se requiere:

    • Certificado de defunción

    • Identificación del fallecido

    • Identificación del familiar responsable

    • Autorización firmada para coordinar el proceso
      Dependiendo del país, pueden solicitarse permisos consulares adicionales o traducciones oficiales.

    What documents are required to begin a repatriation?

    Generally, the following documents are required:

    • Death certificate

    • Identification of the deceased

    • Identification of the responsible family member

    • Signed authorization to coordinate the process

    • Depending on the country, additional consular permits or official translations may be required.

    Does Eternimax perform funeral services directly?

    No.

    Eternimax acts exclusively as a coordinating entity. All funeral, sanitary, consular, and air transport procedures are carried out by licensed providers in each country.

    Can the final cost vary?

    Yes.
    Prices may change due to variations in airfares, consular requirements, itinerary changes, or adjustments in local provider costs.

    Can I travel with my family member’s ashes?

    Yes.
    In many countries, a family member may personally accompany the ashes on the flight, as long as the documentation is complete. Eternimax can coordinate the entire process.

    What happens if the death occurs in a country with strict regulations?

    Eternimax has experience with repatriations from countries with strict controls, complex diplomatic requirements, or special circumstances. We adapt the process to each jurisdiction.

    What happens if the death occurs in a country with strict regulations?

    Eternimax has experience with repatriations from countries with strict controls, complex diplomatic requirements, or special circumstances. We adapt the process to each jurisdiction.

    What is not included in the services?

    Depending on the case, the following may not be included:

    • Ground transportation at destination

    • Funeral services in the U.S. or the final country

    • Cemetery costs

    • Additional unforeseen documentation

    • Airfare changes after the ticket has been issued

    What happens when the body or ashes arrive in the final country?

    We coordinate customs clearance and delivery to the receiving funeral home or authorized family member. The process is confirmed with the family.

    What should I do to begin the process right now?

    You can:
    • Complete the form on this page
    • Call us directly 24/7
    • Or send us the documentation you already have
    • A coordinator will assist you from the very first step.