What makes us different
We are not a funeral home.
We coordinate on your behalf.
| Without Eternimax | With Eternimax |
|---|---|
| Searching for a funeral home in another country during a crisis | ✓ Coordination with licensed providers on your behalf |
| Dealing with multiple providers in different languages | ✓ One coordinator, bilingual EN/ES |
| Uncertainty about whether documents are in order | ✓ Each requirement confirmed before proceeding |
| Unexpected costs with no transparency | ✓ Clear breakdown provided before any service begins |
| No visibility into where the process stands | ✓ Real-time case updates at every milestone |
| Ceremony arranged without cultural or religious input | ✓ Family preferences communicated to providers |
Coverage levels
One coordinator for every
level of need.
We coordinate with licensed funeral providers in the same city or town where the passing occurred — or where the family has designated for the ceremony.
The passing occurred in one city and the funeral will take place in another region of the same country. We coordinate the internal transfer and the funeral process at the destination.
We coordinate the funeral process in any city within the destination country — including national transfer, local documentation, and the farewell ceremony.
Once the remains arrive in the destination country, we coordinate with licensed local providers for the farewell ceremony. The natural complement to a repatriation.
The full funeral process —
coordinated on your family's behalf.
Every case is different. Services coordinated depend on the family's needs, the country, and the licensed providers available in each jurisdiction.
From the first call,
your family only has to say goodbye.
Case opening
A Case Manager is assigned immediately. They gather the information needed, understand the family's preferences, and determine the appropriate level of coordination required.
Coordination with licensed providers
We coordinate with the appropriate licensed funeral home at the destination — taking into account availability, capacity, and the family's cultural or religious requirements.
Documentation support
We coordinate with local authorities to support the obtainment of all permits and documentation required by the applicable jurisdiction for the process to proceed.
Ceremony coordination
We facilitate coordination of the viewing and final ceremony in accordance with the family's wishes — communicating their preferences to the licensed providers performing the services.
Real-time case updates
The coordinator keeps the family informed at every stage — like a shipment tracking system, but for what matters most. No need to call and ask for updates.
Case closure & follow-up
Once the process is complete, the coordinator confirms that all steps were carried out in accordance with the family's wishes and remains available for any necessary follow-up.
All services are coordinated exclusively through properly licensed providers. Availability may vary depending on country-specific regulations and consular or air-transport requirements. Eternimax does not perform funeral, cremation, embalming, transportation, or medical services and operates solely as a coordination and administrative support entity.
The right providers.
No surprises.
Latin America & Spain first.
Global when needed.
Our primary coverage is Latin America and Spain — where most of the Latin community in the U.S. needs funeral coordination for their families.
For cases outside these regions, we evaluate each situation individually and coordinate through our international network of authorized funeral providers.
Mexico
32 states · Local, regional, and national coordination
Honduras
18 departments · Network of certified providers
Guatemala
22 departments · Full funeral coordination
El Salvador
14 departments · Authorized providers
Colombia
32 departments · Regional and national coordination
Spain
17 autonomous communities · Certified network
You will always know
where the case stands.
One of the greatest sources of anxiety during a remote funeral process is not knowing what is happening. Eternimax operates like a case tracking system — your coordinator updates you at every relevant milestone.
You do not need to call and ask. Your coordinator calls you.
✓ Case opened — Coordinator assigned
2 hours ago · Coordinator: Gabriela M.
✓ Licensed funeral home confirmed in Guadalajara
1.5 hours ago · Authorized provider confirmed
⟳ Documentation in progress
In progress · Local permits being coordinated
Ceremony scheduled
Pending · Date to be confirmed with family
Case closure
Pending
Funeral coordination —
answered clearly.
Your family deserves
to focus on saying goodbye.
A coordinator handles the entire funeral process on your behalf — with transparency, bilingual support, and one point of contact from start to finish.
Eternimax is a coordination service provider and is not a licensed funeral establishment, funeral director, or crematory. Eternimax does not perform or directly provide funeral, cremation, embalming, transportation, or disposition services. All such services are carried out exclusively by duly licensed funeral homes, mortuaries, crematories, transport companies, and other authorized providers in the applicable jurisdiction. Eternimax's role is limited to administrative coordination, communication, and support between the family and these licensed providers. Eternimax does not act as a carrier, airline, or transportation provider and is not responsible for delays, cancellations, or performance issues arising from third-party service providers, including but not limited to airlines, consulates, or government authorities. Service availability may vary depending on country-specific regulations and licensed provider availability.
