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Repatriations
Eternimax

  • International Repatriation Coordination with Precision, Dignity, and Transparency

    We coordinate every step of the international repatriation process by working with licensed funeral homes, consular authorities, and authorized transport providers.

    Our role is to guide and manage all necessary communications and logistics through providers who comply with international consular, sanitary, and air transport regulations.

    We oversee and coordinate the process for you 24/7, ensuring clear communication and compassionate support at every step.
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One Single Point of Coordination. A Clear Process. A Family Supported.

At Eternimax, we serve as your primary coordination point between licensed funeral homes, consular offices, airlines, and local authorities — ensuring every communication flows smoothly.


our team assists you in navigating required documentation and coordinating permissions through the appropriate licensed providers and authorities and oversees each stage of the coordination process to help ensure a smooth process aligned with international consular and transport regulations through licensed providers.

Services We Can Coordinate Based on Each Family’s Needs

Every repatriation case is unique. Depending on the country where the passing occurred, the availability of licensed providers, and the consular or sanitary requirements involved, Eternimax can coordinate different specialized services through our licensed partners.

We adapt to each family and each situation, helping ensure the coordination process remains dignified, organized, and aligned with international regulations through licensed providers.

Coordination with Local Funeral Homes

We coordinate with licensed funeral homes in the country where the passing occurred to ensure the appropriate initial procedures and requirements are carried out by authorized professionals.

Initial Removal and Transport Coordination

We coordinate the removal and initial transport of your loved one through licensed providers and authorized facilities, ensuring every step follows local and international guidelines.

Embalming or Refrigeration Coordination

Depending on local regulations, we coordinate embalming or temporary refrigeration through licensed professionals and authorized facilities.

Obtaining Death Certificates

We assist in coordinating certified copies of death certificates, translations, and international validations through the appropriate authorities and licensed providers.

Consular Permissions and Official Authorizations

We assist in coordinating the required authorizations through embassies, consulates, and local authorities in the destination country, ensuring all communications and submissions are managed through the appropriate channels.

Translation and Document Authentication

We coordinate official translations and document authentications when required by international authorities, working exclusively through licensed and authorized providers.

TSA / Customs / IATA Preparation Coordination

We assist in navigating air-transport requirements by coordinating packaging verification, documentation reviews, and compliance steps through licensed funeral homes, customs agents, and authorized air-transport professionals.

International Air Transport Coordination

We coordinate cargo flights, connection arrangements, and customs release processes through authorized airlines, cargo agents, and customs authorities, ensuring all communication and logistics flow smoothly.

Coordination With Receiving Funeral Home at Destination

We coordinate with the licensed receiving funeral home to ensure communications, documentation, and logistical arrangements are handled appropriately through authorized professionals.

24/7 Updates and Family Support

We maintain constant communication with the family throughout the coordination process, providing clarity, updates, and compassionate support at every stage.

Complete Administrative Coordination

We assist in navigating required documentation, permissions, itineraries, and releases by coordinating directly with the appropriate authorities, airlines, and licensed providers.

International Regulatory Compliance Coordination

We coordinate with licensed providers to help ensure all procedures align with applicable sanitary, consular, and international transport regulations.

All services are coordinated exclusively through properly licensed providers. Availability may vary depending on country-specific regulations and consular or air-transport requirements. Eternimax does not perform funeral, cremation, embalming, transportation, or medical services and operates solely as a coordination and administrative support entity.

Our International Repatriation Process

We coordinate each stage of the repatriation process to help ensure a safe, dignified, and regulation-compliant transfer. 
These are the steps we follow in every case, adapting to the country, the consular requirements, and the family’s situation.

Step 1 — Case Confirmation & Initial Authorization

We collect essential information, verify documentation, and begin the coordination process with licensed providers in the country where the passing occurred.

Step 2 — Coordination With the Local Funeral Home

We coordinate the initial preparation, removal, authorized packaging, and—when required—embalming or temporary refrigeration performed exclusively by licensed professionals in accordance with local regulations.

Step 3 — Documentation & Permit Issuance

We coordinate certified death certificates, transit permits, consular authorizations, translations, and other international validations required by the appropriate authorities.

Step 4 — Sanitary Review & Travel Preparation

We coordinate verification of IATA-compliant packaging, seals, TSA/Customs documentation, and ensure that all sanitary and international transport requirements are met through licensed providers.

Step 5 — Flight Booking & International Transport Logistics

We coordinate international cargo flights, routing, customs clearance, and release with authorized air-transport professionals, keeping the family informed as each milestone is completed.

Step 6 — Arrival at Destination Country & Final Delivery

We coordinate customs release with licensed agents and arrange final delivery to the receiving funeral home or designated family representative.

All funeral, sanitary, consular, transport, and human-remains handling services are performed exclusively by independent licensed providers in each jurisdiction. Availability may vary depending on local regulations and consular or air-transport requirements. Eternimax operates solely as a coordination and administrative support entity.

Service Options We Can Coordinate

Full-Body International Repatriation

Includes:
  • Coordination of hygienic preparation and embalming performed exclusively by licensed professionals in accordance with local regulations.

  • Hermetic, IATA-compliant casket (through authorized providers).

  • Coordination of certified documents, translations, and consular permits.

  • TSA, customs, and air-transport documentation.

  • Coordination of international air transport with authorized carriers.

  • Coordination with funeral homes, embassies, consulates, airlines, and other licensed authorities.

  • Family updates and support throughout the entire coordination process.

Cremated Remains Repatriation

Includes:
  • Coordination with the local funeral home to ensure proper cremation documentation.

  • Certificates and permits required for the international transfer of cremated remains.

  • Customs documentation and international validations.

  • Option to coordinate authorized in-flight accompaniment (family member travels with the urn when allowed by the airline).

  • Continuous communication and updates for the family.

Funeral Service Coordination at Origin or Destination

  • Coordination of funeral services in the country where the passing occurred.

  • Coordination with the receiving funeral home in the destination country.

  • Assistance with local procedures, cultural protocols, and religious requirements through licensed providers.

  • Customized options depending on local regulations and provider availability.

    • Traslados Domésticos (EE.UU., Latinoamérica y Europa)

    For families who require transportation within the same country or between nearby cities.


    Includes:
    • Coordination of the removal through a licensed funeral home.

    • Ground or air transport to the final city through authorized providers.

    • Required local documentation.

    • Delivery to the authorized funeral home or designated family representative.

    Service availability may vary depending on local regulations, consular requirements, and the availability of licensed providers in each country. All funeral, sanitary, consular, transport, and human-remains handling services are performed exclusively by independent licensed providers. Eternimax operates solely as a coordination and administrative support entity.

    Why Families Trust Us

    We coordinate repatriations in more than 50 countries with a focus on precision, compassionate support, and strict adherence to international regulations.

    24/7 Comprehensive Coordination

    We are available around the clock to support your family and oversee the coordination of every stage of the process.

    Truly International Reach

    We work with licensed and authorized providers across North America, Latin America, Europe, and Asia, adapting to each country's local and consular regulations.

    Clear Processes & Complete Transparency

    No surprises and no missing information. We explain every step, document, requirement, and estimated timeline from the beginning.

    Licensed & Authorized Providers

    All funeral, sanitary, and air-transport services are performed exclusively by certified and licensed entities

    Expert Coordination of International Documentation

    We coordinate transit permits, certificates, translations, consular seals, TSA/Customs documentation, IATA requirements, and more—always through the appropriate licensed authorities.

    Consistent Family Communication

    We provide frequent updates at every major milestone: documentation, permits, flights, and the final delivery.

    Experience With Complex Cases

    We coordinate repatriations from remote regions, countries with strict regulatory requirements, or situations involving special diplomatic considerations.

    Human, Respectful, and Compassionate Support

    We coordinate each case with sensitivity, professionalism, and an understanding of the emotional needs of every family we assist.

    FAQ

    In every case, our commitment is to provide a dignified, safe, and transparent process—ensuring that your loved one’s return is handled with the highest respect and in full compliance with international standards. Below are the most common questions families ask us.

    What documents are required to begin a repatriation?

    The specific documents vary by country, but generally include identification of the deceased, the family’s authorization to proceed, medical or death certificates, and any consular or transit permits required by local authorities.
    We guide you through each requirement from the beginning.

    How long does an international repatriation take?

    Timeframes vary depending on the country of origin, consular processing, local regulations, document availability, and airline schedules.

    Most cases take 3 to 7 business days, though some countries may require additional time.

    Does Eternimax perform funeral services directly?

    No. Eternimax acts exclusively as a coordination and administrative support entity.
    All funeral, sanitary, consular, and air-transport services are carried out only by licensed and authorized providers in each jurisdiction.

    Can the final cost vary?

    Yes. Costs may change depending on local regulations, consular requirements, transportation availability, airline tariffs, or additional services requested by the family.
    We provide transparent explanations of all fees before proceeding.

    Can I travel with my loved one’s ashes?

    In many cases, yes. Airlines generally allow the transport of cremated remains if the urn is TSA/IATA compliant and all documents meet international regulations.
    We help coordinate the required permits and airline guidelines.

    What happens if the passing occurs in a country with strict regulations?

    We coordinate the process in accordance with all local, consular, sanitary, and transport regulations, working only with licensed professionals authorized in that country.
    These cases may require additional documentation or processing time.

    What happens if the passing occurs in a country with special diplomatic conditions?

    We work with the appropriate authorities, consulates, and licensed providers to meet the diplomatic and regulatory requirements involved.
    Each case is handled individually according to the country’s laws.

    What is not included in the service?

    Items not required by regulations, personal arrangements, cemetery services, or ceremonies at origin or destination—unless specifically requested and coordinated separately through licensed providers.

    What happens when the body or ashes arrive in the destination country?

    We coordinate customs release through licensed agents and arrange delivery to the receiving funeral home or designated family representative.

    What should I do to begin the process right now?

    Contact our coordination team.
    We will ask a few essential questions to open the case, provide immediate guidance, and begin coordinating the next steps with the appropriate licensed providers.