Skip to main content
International Repatriations
Languages
Eternimax

  • International Funeral Coordination — Available 24/7

    One call. One coordinator.
    ​Ready the moment you need us.

    ​When a loved one passes away abroad, we coordinate with licensed providers across every step of the international repatriation process — on your behalf, with transparency and compassionate support from the first call to the final delivery.
    Request formal coordination →
    Emergency — Call now
    Available 24/7
    50+ countries covered
    Bilingual EN / ES
    U.S.-based · Washington D.C.

Repatriation modalities

Body or ashes — we coordinate both.

Every case is different. Depending on the family's decision, 
the country of origin, and the available options, we coordinate 
the appropriate process for each situation.

Full-body repatriation

Body repatriation

When the family wishes to bring their loved one home in a casket, we coordinate the full international repatriation process through licensed providers — from the place of passing to the final destination.

This process involves coordination with local funeral homes, consular authorities, air transport providers, and receiving funeral homes at destination. Each step adapts to the specific requirements of the countries involved.

Full-body repatriation

Ashes repatriation

When the family chooses to repatriate cremated remains, we coordinate the necessary documentation, permits, and transport — whether accompanied by a family member or shipped as international cargo.

Cremation services, when applicable, are performed exclusively by licensed crematories in the jurisdiction where the service takes place.

Not sure which option applies to your situation? Let's talk — it's free.

Call us 24/7: +1 (866) 978-5207 →

Ready from the first call.With you at every step.

From the moment you reach out, a Case Manager is ready to guide you — gathering information, coordinating with licensed providers, and keeping your family informed at every stage.

01

Case opening & immediate response

You contact us. A Case Manager is assigned and begins the coordination process immediately — gathering information, verifying documentation, and establishing contact with licensed providers at origin.

02

Coordination with local providers at origin

We coordinate with licensed funeral homes and authorized facilities at the place of passing to ensure all initial procedures are carried out correctly by certified professionals.

03

Documentation & consular permits

04

Compliance coordination

We coordinate with licensed providers to confirm that all sanitary, transport, and regulatory requirements are addressed in accordance with applicable laws.

05

Arrival & final delivery

We coordinate customs clearance at destination and the final delivery to the receiving funeral home or designated family representative — and if needed, the local farewell ceremony.

Services adapted to each family's situation.

Every repatriation case is unique. The services we coordinate depend on the country of origin, available licensed providers, consular requirements, and the family's specific needs. We adapt to each situation and are transparent about what is possible in each case from the very first call.

Funeral home coordination at origin

We coordinate with licensed funeral homes in the country where the passing occurred for initial procedures and authorized preparation.

Consular documentation

Consular permits, apostilles, certified translations, and international validations — coordinated through the appropriate authorities.

International air transport

We coordinate with licensed air cargo providers and authorized agents who manage the transportation of human remains in compliance with all applicable regulations.

Reception at destination

We coordinate with the licensed receiving funeral home and manage customs clearance and local transport to the final location.

Funeral service coordination

When needed, we coordinate the farewell ceremony at origin or destination — adapting to cultural, religious, and regulatory requirements through licensed providers.

Continuous family communication

Your Case Manager provides clear updates at every major milestone — from documentation and permits to the flight and final delivery. No chasing required.

All services are coordinated exclusively through properly licensed providers. Availability may vary depending on country-specific regulations and consular or air-transport requirements. Eternimax does not perform funeral, cremation, embalming, transportation, or medical services and operates solely as a coordination and administrative support entity.

One single point of contact

We serve as your single point of contact, coordinating with licensed providers, consulates, and authorized transport partners on your behalf — from the first call to the final delivery.

Precision, dignity, and transparency — 
​in every case.

Licensed & authorized providers only

Every funeral, sanitary, and transport service is carried out exclusively by certified, licensed professionals in each jurisdiction.

Full process transparency

We explain every step, document, and requirement from the beginning. No surprises — and no missing information.

We coordinate repatriations across more than 50 countries with a consistent focus on regulatory compliance, clear communication, and compassionate support.

Truly international reach

We work with licensed providers across North America, Latin America, Europe, and Asia — adapting to each country's local and consular regulations.

Available 24/7

Loss doesn't follow business hours. Our team is available around the clock to open a case and begin coordination immediately.

Human and compassionate support

We coordinate each case with sensitivity and professionalism — understanding the emotional weight carried by every family we assist.

FAQ

In every case, our commitment is to provide a dignified, safe, and transparent process—ensuring that your loved one’s return is handled with the highest respect and in full compliance with international standards. Below are the most common questions families ask us.

The specific documents vary by country, but generally include identification of the deceased, the family's authorization to proceed, medical or death certificates, and any consular or transit permits required by local authorities. We guide you through each requirement from the beginning of the case.

Timeframes vary depending on the country of origin, consular processing, local regulations, document availability, and airline schedules. Every case is different, and some countries may require additional time due to their specific regulatory requirements. We provide a realistic case-by-case estimate from the start and keep you updated throughout the entire process.

We coordinate international repatriations across more than 50 countries — including Latin America, North America, Europe, and Asia. The process varies by country in terms of documentation and regulatory requirements, but our team has experience handling complex international cases and works with licensed providers in each jurisdiction. Contact us and we will assess your specific situation.

Body repatriation involves coordinating the international transfer of the deceased in a casket through licensed funeral homes and air cargo providers. Ashes repatriation involves coordinating the transfer of cremated remains — which can be accompanied by a family member or shipped as international cargo, depending on the airline and the regulations of both countries involved. Cremation services, when applicable, are performed exclusively by licensed crematories in the applicable jurisdiction.

In many cases, yes. Airlines generally allow the transport of cremated remains as accompanied baggage when the urn meets TSA and IATA compliance requirements and all relevant documentation is in order. We help coordinate the required permits and guide the family through the airline's specific guidelines. Requirements vary by airline and destination country.

Contact us as soon as possible. Many local funeral homes provide excellent service locally but are not familiar with international repatriation protocols — which can lead to delays, missing documentation, or unexpected costs. Eternimax steps in as the international coordination layer: we work alongside the local funeral home, guide them through the export requirements, and oversee coordination of everything that falls outside their area of expertise.

Yes. Costs depend on local regulations, consular requirements, transportation availability, airline tariffs, provider fees in each jurisdiction, and any additional services requested by the family. We provide a transparent breakdown of all fees before proceeding and communicate any changes clearly throughout the process. Contact us for a case-specific assessment — there is no obligation.

We coordinate customs clearance through licensed agents and the final delivery to the receiving funeral home or designated family representative. If the family also needs support with a local farewell ceremony at destination, we can coordinate that as well through our network of licensed providers.

Contact our coordination team by phone or by submitting the form on this page. We will ask a few essential questions to open the case, provide immediate guidance, and begin coordinating the next steps with the appropriate licensed providers. Our team is available 24 hours a day, seven days a week.

One call is all it takes.
We're ready when you need us.

A coordinator is available 24/7 to guide you through every step of the international repatriation process — on your behalf, with full transparency.

Request formal coordination
Or call us 24/7: +1 (866) 978-5207 →

Eternimax is a coordination service provider and is not a licensed funeral establishment, funeral director, or crematory. Eternimax does not perform or directly provide funeral, cremation, embalming, transportation, or disposition services. All such services are carried out exclusively by duly licensed funeral homes, mortuaries, crematories, transport companies, and other authorized providers in the applicable jurisdiction. Eternimax's role is limited to administrative coordination, communication, and support between the family and these licensed providers. Eternimax does not act as a carrier, airline, or transportation provider and is not responsible for delays, cancellations, or performance issues arising from third-party service providers, including but not limited to airlines, consulates, or government authorities. Service availability may vary depending on country-specific regulations, consular requirements, and licensed provider availability.