If someone you love has passed away — in the United States or abroad — call us at any hour. A coordinator will listen, gather the initial information and explain how the process works with the independent providers responsible for the case.
You don't need to have everything ready. When a provider needs specific documents or authorizations, we'll explain exactly what they are requesting and help you supply it.
1
Where your loved one is now
2
Where your family would like them to be
3
Who we should speak with, and how to reach them
4
Anything you already know or have arranged
What happens next
1
An appropriate provider is engaged
An independent provider licensed or otherwise authorized for the services required in that jurisdiction.
2
The provider sets the requirements
Documents, authorizations, preparation and transportation are determined by the provider responsible for each part of the case.
3
We coordinate and keep you informed
We explain each request, help you supply what's needed, relay it, follow up and update you.
Eternimax
Eternimax coordinates between your family and the independent providers responsible for the case. We do not ourselves perform funeral, cremation, transportation or other regulated services.
Is your loved one an enrolled beneficiary of the membership?
Call us at any hour, or report the passing from your client portal so we can open the case with the information you already have on file.
