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About us

We​ are​ not​ a​ funeral​ home.​ We​ are​ not​ a​ call​ center.​ We​ are​ coordinators.

Eternimax is an international coordination company. We serve as the communication and case-coordination point among families, clients and independent providers across jurisdictions.

Indira Narvaez
Gabriela Narvaez
Sebastián Loto
Oscar Garza
Indira Narvaez with her father

Indira and her father

Where we come from

It​ started​ with​ a​ family.

Our CEO, Indira Narvaez, grew up watching her father serve grieving families with everything he had. That is where Eternimax comes from: knowing what it means for a family to need someone on the other side who truly understands.

Today we are a bilingual team in the United States that helps families and organizations when a case crosses borders — listening first, explaining each request and keeping everyone informed.

Her father founded Grupo Amor Eterno in Honduras in 1998. Eternimax and Grupo Amor Eterno are separate legal entities.

Eternimax in figures

Coordination with real reach.

24/7

A line that doesn't close: days, nights, weekends and holidays

17

Participating countries in Latin America and Spain

2024

Year Eternimax was founded

Our team

The​ people​ who​ coordinate​ your​ case.

Indira Narvaez

Indira Narvaez

CEO & U.S. Lead

“I grew up watching my father serve families with everything he had. I built Eternimax because I know what it means to need someone on the other side who truly understands.”

Gabriela Narvaez

Gabriela Narvaez

Operations & Process

“Consistency is how families feel safe. When the same care shows up every time, in every country, families know they can trust us.”

Sebastián Loto

Sebastián Loto

International Case Coordinator

“When a family contacts us, they are often going through one of the hardest moments of their lives. Our job is not only to coordinate a service; it is to listen, guide and respectfully accompany every step, so the family feels they are not alone.”

Oscar Garza

Oscar Garza

Digital Systems & Marketing

“A family in crisis shouldn't have to wait, search, or repeat themselves. My job is to make sure Eternimax is findable, reachable, and ready — before the moment arrives.”

We don't replace the professionals responsible for the underlying services. We help connect the parties, maintain communication and follow the case through completion.

Behind every case is a family going through one of the hardest moments of their lives — often across borders, languages and time zones. Our job is to make sure they have one point of contact who knows the case, explains each request clearly and keeps them informed.

Eternimax at a glance

2024

Founded, as a Florida limited liability company

Washington, D.C.

Business address in the United States

24/7

Case activation, every day of the year

EN · ES

Coordination in English and Spanish

Eternity Funeral Assistance Global Services, LLC

The rule behind every case

The​ family​ decides.​ Eternimax​ coordinates.​ The​ provider​ performs.

decides

The family

  • Shares its wishes and preferences
  • Provides the information and authorizations requested
  • Makes the service decisions

coordinates

Eternimax

  • Connects the parties
  • Communicates provider requests to the family
  • Helps the family supply requested information and documents
  • Relays information between the parties
  • Follows up and keeps the family informed

performs

The licensed or authorized provider

  • Determines its own requirements
  • Performs its professional and regulated services
  • Handles the operational responsibilities within its scope

24/7 line

Questions​ about​ how​ we​ work?

We're happy to explain our role — and the role of each provider — before you decide anything.

Supporting families with dignity, care, and professionalism—no matter the distance.