Funeral services abroad, with one coordination point.
For families requiring funeral-related services outside the United States after a death has occurred. Eternimax serves as the coordination point between the family and independent licensed or otherwise authorized providers in the country where services are required.
Your family communicates its preferences. The applicable provider explains the available options, requirements and pricing, and performs the underlying services. Eternimax facilitates communication and follows the case through completion.
decides
The family
Shares its wishes and preferences
Provides the information and authorizations requested
Makes the service decisions
coordinates
Eternimax
Connects the parties
Communicates provider requests to the family
Helps the family supply requested information and documents
Relays information between the parties
Follows up and keeps the family informed
performs
The licensed or authorized provider
Determines its own requirements
Performs its professional and regulated services
Handles the operational responsibilities within its scope
Scope
Local, regional, national or international.
Outside the United States, we coordinate wherever your family needs it: in the same city where the death occurred, between cities in a region, across a country, or between countries. At every level, licensed or authorized providers in that place perform the services.
1
Local · In the same city
A wake, funeral service, cremation or burial in the city where the death occurred, with local providers.
2
Regional · Between nearby cities
When your loved one died in one city and the family wishes to say goodbye in another city of the same region. The applicable providers perform the local transfer.
3
National · Across the country
Services and transfers between states, provinces or departments of the same country, with the providers responsible for each part.
4
International · Between countries
When the farewell takes place in another country. For the transfer between countries, see International Repatriation Coordination. International Repatriation Coordination
How we coordinate
From the first call to the farewell.
01
Tell us what you need
Where your loved one is, what the family wishes and where the farewell will be.
02
We connect you with local providers
Independent licensed or authorized providers in the city or country that applies.
03
You decide with clear information
Each provider explains its options, requirements and prices. We help you understand each one.
04
We follow up to the end
We keep you informed, in English or Spanish, 24/7, until the case is closed.
What families may need
We help you connect with providers for:
The applicable independent providers determine availability, requirements and pricing, and perform the selected services. Eternimax facilitates communication between your family and the providers.
No. International Funeral Service Coordination is for families after a death has occurred. To plan ahead for a loved one in Latin America or Spain, see the LATAM + Spain Coordination Membership — a separate product.
Who sets the prices of the services?
Each provider sets the price of its own services. We present those costs in your Eternimax quote, separately from our coordination fee, so your family can decide what to authorize with clear information.
Will I have to talk to every provider myself?
No. Eternimax is your family's coordination point: we relay information between you and the providers, follow up on progress and keep you informed.
24/7 line
Tell us what your family needs.
A coordinator will listen and explain how the process works in the country where services are needed.
